Remote Client Services Agent Job at Newport Associates, Springfield, IL

QndxVzNvTmJiM0hUUmh0UVNZbkFJQjdyUUE9PQ==
  • Newport Associates
  • Springfield, IL

Job Description

Are you passionate about creating unforgettable travel experiences? Do you have a knack for superior customer service? If so, we have the perfect opportunity for you! Our company, with over 70 years of dedicated service to clients worldwide, is seeking enthusiastic individuals to join our team as Travel Professionals. No prior experience is necessary; we provide comprehensive training to set you on the path to success.

Location: Remote (Work from Home)

Job Type: Full-time or Part-time

Core Responsibilities:

  1. Concierge-Level Service: Be the primary point of contact for our travelers, offering high-touch premium concierge-level service from the inception to the completion of their journeys.

  2. Responsive Communication: Respond promptly to telephone, email inquiries, and online travel submissions, ensuring excellent communication and customer satisfaction.

  3. Booking Expertise: Research and book a wide range of travel packages, including airfare, hotels, tours, cruises, car rentals, and event tickets, utilizing top suppliers such as Expedia, Universal Studios, Princess Cruises, Avis, Delta, and more.

  4. Technology Mastery: Become proficient in using multiple web-based booking engines and travel resources to enhance your efficiency and effectiveness.

  5. Pricing and Payment: Handle pricing and cost calculations for changes or additional trip fees. Provide e-tickets and facilitate credit card payments over the phone.

Qualifications:

  • No Experience Necessary: We provide comprehensive training to equip you with the skills needed for success.

  • Customer Service Excellence: Exceptional customer service abilities with a commitment to delivering memorable experiences.

  • Communication Skills: Superior written and verbal communication skills to interact with clients effectively and partners.

  • Organizational Skills: Strong organizational abilities with the capability to prioritize and multitask in a dynamic environment.

Benefits:

  • Flexible Schedule: Enjoy the freedom of a flexible work schedule, allowing you to balance work and personal commitments.

  • Agent Certification: Gain valuable industry knowledge and official certification as a travel professional.

  • Employee Discounts: Access exclusive discounts on travel services, ensuring you experience the joy of travel firsthand.

Embark on a rewarding career with us, where your passion for travel meets unparalleled training and support. Apply today and become part of a legacy that has been crafting extraordinary journeys for over seven decades.

Apply Now - Your Adventure Awaits!

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia. 

Laptop and or smart phone and Wifi is required.

Benefits

Ongoing Training

Flexible Schedule

Certifications included

Work Remote

Job Tags

Full time, Part time, Work from home, Worldwide, Flexible hours,

Similar Jobs

Web Craft Stylers

Entry Level Marketing Agent Job at Web Craft Stylers

 ...Job Description Job Description Description Join Web Craft Stylers in San Antonio, TX as an Entry Level Marketing Agent ! Company: Web Craft Stylers Location: San Antonio, TX Salary: $51,230 to $60,560 per year Schedule: Monday to Friday Are... 

Sanford Health

Associate Sterile Processing Technician Job at Sanford Health

 ...exceptional care, spiritual enrichment, innovation and discovery. Our Sterile Processing department helps us realize this vision by preventing...  ...only. NO call! Job Summary As a Sterile Processing Technician you will be preparing, cleaning, processing, and storing... 

Coast

Business Development Representative (BDR) Job at Coast

 ...As a member of our founding BDR team in our new Utah office,...  ...customers. Armed with a suite of business-critical SaaS tools, you will...  ...data in Salesforce. Represent Coast with integrity and professionalism...  ...: ~ Real growth and career development opportunities, we're still... 

Varonis

Sales Development Representative- Recent College Graduates Job at Varonis

 ...Are you a recent college graduate? Do you want to kickstart your sales career in one of the most relevant industries? Varonis Systems is a software leader in an industry that is predicted to grow by 400 billion dollars over the next 10 years! Our products help organizations... 

Communications Systems, Inc.

SOLAR / PV INSTALLER Job at Communications Systems, Inc.

KEY RESPONSIBILITIES: Install solar panels and related equipment on residential and commercial rooftops Work collaboratively with project leads and electricians to complete projects WORKING CONDITIONS Able to climb ladders and maintain balance on rooftops with...