Founding Senior Software Engineer (Forward Deployed) Job at Retell AI, Redwood City, CA

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  • Retell AI
  • Redwood City, CA

Job Description

About Retell

Retell is building the new standard for automating call center communications, including sales, support, customer engagement, and retention calls.

Backed by Altman Capital, Y Combinator, and top investors, we've raised a $4.7M seed round and hit to $7M ARR in 12 months.

Check us out on the Top Lean AI Native Companies Leaderboard at leanaileaderboard.com.

Vision

Twenty years ago, every business found itself needing a website, the new gateway to the world. Platforms like WordPress and Squarespace rose to become the standard for getting businesses online.

Today, a new revolution is here. Every business that relies on phone interactions can now have an AI voice agent of their dreams. A tireless and empathetic receptionist, salesperson, debt collector, or appointment reminder that works 24/7. Operational bottlenecks vanish overnight. Doubling your business no longer means doubling your team. Customer experience no longer suffers. (Ever tried calling an East Coast bank after 3 p.m. PT?) But companies aren't ready. Platforms don't exist.

At Retell, we're pioneering the new standard for building AI voice agents. With seamless UI, comprehensive toolkit, effortless integrations, thriving builder community, we're creating everything businesses need to deliver exceptional phone interactions on every single call.

Join us—because the future of AI voice agents is coming anyway, so why not be the one who defines it?

Position : Founding Senior Software Engineer

Job type: Full-time, 50 hr/week onsite with flexible hours + 20 hr/week work from home

Salary: $200K - $310K

Equity: 0.1% - 1.0%

Bonus: $20k - $100k

Location: Redwood City, CA, US

US visas: Sponsors Visa & Greencard

Benefits: 100% medical, dental, vision insurance covereage for you. Unlimited breakfast, lunch, dinner, and snacks. Gym, daily communte fee reimbursed. Internet, phone bill covered.

Video Walk Through About The Product

Job Description

Roles and responsibilities

  • Partner with sales to drive successful deals and customer outcomes, ultimately increasing our number of enterprise customers
  • Lead qualified product demos and pre-sales process for prospective customers
  • Collaborate internally to maintain our documentation, demo environments and serve as a Sales Team for product requests
  • Support solution selling and work cross-functionally with customers and internal partners to find solutions
  • Lead and successfully execute POCs and POVs, building trust and collaboration with key technical stakeholders, to drive successful completion of engagements.
  • Report product feature requests back to product teams

Qualifications

  • Undergraduate degree in CS/CE/EE. 1+ year of working experience
  • Friendliness & Empathy - Strong communication and presentation skills.
  • Accountability & Collaboration - Comfortable working with both sales and engineers. Will do whatever it takes to deliver projects on-time.
  • Proactiveness & Urgency - Willing to work long hours. Can juggle between multiple projects and deadlines.
  • Growth Mindset & Love of Learning - Strong adaptability in any setting. Has exposure to the latest tech trends, know how to use a wide range of technical and non-technical tools

Job Tags

Full time, Work experience placement, Work from home, Flexible hours,

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